The smarter operating system for modern dealerships.
Smart Auto Solutions connects dealership people, processes and technology into one intelligent operational layer — helping dealers improve speed, visibility, customer experience and profitability without replacing the systems they already use.
2023 Tesla Model Y RWD
U24-1175 · Detail → Photograph
U24-1171 waiting on parts · 77h
Mechanical is today's bottleneck — 3 vehicles
- Works over your existing CRM & DMS
- AI that assists your people
- 72-hour recon target
- Built for Australian dealers
Your dealership already has systems. Now give them intelligence.
Dealerships don't need another massive software replacement project. Your DMS, CRM, inventory tools, website and lead sources already hold what you need to run a better business.
Smart Auto Solutions is an intelligent overlay. It connects with your existing systems, workflows and people — and turns them into visibility, automation and action.
What you already run
Existing systems
- CRM
- DMS
- Inventory
- Website
- Lead sources
- Finance
- Service
- Reconditioning
- Accounting
- Staff
Reads across your systems, adds workflow and AI assistance, and gives people one place to act.
What your dealership gets
Intelligent operations
- Visibility
- Automation
- AI assistance
- Workflow
- Reporting
- Customer response
- Operational intelligence
One intelligent layer. Multiple dealership functions.
SAM
Sales & Activity Manager
Opportunities, follow-ups, activity and customer engagement for the sales floor.
ADA
AI Dealership Assistant
An AI-powered operational assistant for every dealership team.
BDC
Business Development Centre
Lead management, response, qualification and appointment workflows.
CSI
Customer Experience Intelligence
Customer interactions, feedback and operational signals in one view.
Smart Recon
A dedicated reconditioning workflow — from trade-in to ready-to-sell.
Dealer Intelligence
Executive dashboards across stock, sales, leads, recon, people and experience.
- In recon
- 24
- Ready
- 17
- Open leads
- 86
From trade‑in to ready‑to‑sell.
Every day a used vehicle sits in reconditioning costs holding and margin. Smart Recon tracks each vehicle stage by stage and shows management exactly where vehicles are getting stuck.
recon target
| Stock | Vehicle | Stage | Progress | Elapsed |
|---|---|---|---|---|
| U24-1182 | 2022 Toyota RAV4 Cruiser Hybrid | Mechanical | 19h | |
| U24-1179 | 2021 Mazda CX-5 Akera Waiting on bumper — sublet | Body / Cosmetic | 41h | |
| U24-1175 | 2023 Tesla Model Y RWD | Photograph | 52h | |
| U24-1171 | 2020 Ford Ranger Wildtrak Parts ETA unknown | Mechanical | 77h | |
| U24-1168 | 2022 Hyundai Tucson Highlander | List | 63h |
Bottleneck stage
Mechanical
Parts and sublet waits
Average time to frontline
2.8 days
Against a 72h target
Vehicles over target
1 of 24
Flagged to the used-car manager
- 1
Day 0
Acquired
Trade-in or purchase recorded; the clock starts.
- 2
+6h
Inspect
Multi-point inspection and the recon plan approved.
- 3
+24h
Mechanical
Service, safety and mechanical repairs, in-house or sublet.
- 4
+40h
Body / Cosmetic
Paint, panel, wheels and interior repairs.
- 5
+48h
Detail
Full detail to frontline standard.
- 6
+54h
Photograph
Studio or bay photography and video walkaround.
- 7
+60h
List
Live on the website and marketplaces with pricing approved.
- 8
+72h
Ready to sell
On the frontline and ready for a customer.
Don't replace your dealership. Make it smarter.
No rip-and-replace. No eighteen-month migration. Smart Auto Solutions sits over the technology you already own and connects it with your people, AI assistance, workflow and reporting — one function at a time.
People
AI
Workflow
Data
Reporting
Overlay · no rip-and-replace
Smart Auto Solutions intelligence layer
CRM
Stays in place
DMS
Stays in place
Inventory
Stays in place
Website
Stays in place
Accounting
Stays in place
Lead sources
Stays in place
Service systems
Stays in place
Your existing dealership technology
AI for your team. Not AI instead of your team.
Smart Auto Solutions combines dealership people with specialised AI assistants to remove repetitive administrative work, improve visibility and help teams respond faster.
People stay responsible for every customer. Nothing reaches a customer without a person reviewing it.
Your whole dealership. On one screen, this morning.
Stock, sales, leads, recon, staff activity and customer experience — with the bottlenecks surfaced, not buried in a month-end report.
- Vehicles in recon
- 24
- −3 vs yesterday
- Vehicles ready
- 17
- +5 this week
- Open leads
- 86
- 12 new today
- Appointments
- 31
- 9 confirmed
- Avg recon time
- 2.8 days
- Target 3.0
- Lead response
- 4m
- Median, today
- Stock value
- $4.2M
- 148 units
- Leads · 12 weeks
Recon by stage
Open leads by source
- Website34
- Marketplaces27
- Phone14
- Walk-in7
- OEM4
Connect. See. Automate. Improve. Scale.
- 01
Connect
Bring existing systems and workflows together.
Your CRM, DMS, inventory feed, website and lead sources stay where they are. The layer reads across them so one picture replaces six logins.
- 02
See
Give management visibility into what is actually happening.
Stock, leads, recon and staff activity in one live view — not a spreadsheet assembled on Monday about last week.
- 03
Automate
Remove repetitive administrative work.
Follow-up reminders, status chasing, handovers and report building done by the system, so people spend their time with customers and vehicles.
- 04
Improve
Identify bottlenecks and opportunities.
Measure where vehicles wait, where leads go cold and where the process breaks, then fix the step that matters most.
- 05
Scale
Build operational systems that grow with the dealership.
The same playbook across one rooftop or twenty, with new modules added without a new project.
Real dealerships. Real vehicles. Real staff.
Built from the workshop floor up — by people who understand how a used car actually gets to the frontline.
We're looking for3pilot
dealerships.
Smart Auto Solutions is currently working with a small number of forward-thinking Australian dealerships to test and refine the next generation of intelligent dealership operations.
- Early access to the platform, configured around your dealership
- Direct input into what is built next
- A working relationship with the founding team
- Start with one function — recon, leads or visibility — and grow
Places confirmed after a short fit call · Australia
Become a pilot partner
Eight quick questions. A member of our team will reply personally.
The short answers.
What is Smart Auto Solutions?
Smart Auto Solutions is an Australian automotive technology company that builds an intelligent operations layer for car dealerships. It connects the systems a dealership already uses — CRM, DMS, inventory, website and lead sources — with its people and AI assistants, giving management visibility, automation and reporting without replacing existing software.
Do we have to replace our DMS or CRM?
No. Smart Auto Solutions is designed as an overlay. It connects to the systems you already run and adds workflow, AI assistance and visibility on top of them. Which of your systems connect, and how, is confirmed during discovery.
What does the platform include?
Six modules: SAM (Sales & Activity Manager), ADA (AI Dealership Assistant), BDC (Business Development Centre), CSI (Customer Experience Intelligence), Smart Recon (vehicle reconditioning workflow) and Dealer Intelligence (executive dashboards). Dealers can start with one module and add others.
What is the 72-hour recon target?
It is a target for moving a used vehicle from acquisition to ready-for-sale within 72 hours. Smart Recon measures each vehicle’s time in every reconditioning stage against that target so managers can see where vehicles are getting stuck and fix the cause.
Does the AI replace dealership staff?
No. Smart Auto Solutions combines dealership people with specialised AI assistants that remove repetitive administrative work. People stay responsible for customers, and nothing is sent to a customer without a person reviewing it.
Who is the pilot programme for?
Forward-thinking Australian franchised and independent dealerships, single-site or group, that want to help shape the next generation of dealership operations. Smart Auto Solutions is working with a small number of pilot dealerships; places are confirmed after a short fit call.
See it running in your dealership.
A live look at the platform against how your dealership runs today.
Help shape the platform as one of a small number of Australian pilot dealerships.
From trade-in to ready-to-sell, measured against a 72-hour target.