Business Development Centre
The Smart Auto Solutions BDC is a lead response and appointment-setting workspace for dealership business development teams. Every lead is captured with a response clock, assigned to an owner, prioritised in one queue and worked through to an appointment, with AI assistance for qualification and follow-up.
One prioritised queue
Overdue leads first, then fresh enquiries, follow-ups due and today’s appointments — the next action is never a guess.
Response clocks
A timer starts when the enquiry lands and stops only when a genuine contact attempt is made, so response time is measured honestly.
AI lead qualification
Each lead summarised with what is known, what is missing and the suggested next step, for the BDC agent to act on.
Appointments and outcomes
Bookings, confirmations, shows and no-shows tracked through to sold, with the reporting a dealer principal asks for.
Built for: BDC agents · BDC managers · Dealer principals
BDC questions
Can the BDC take leads from our website and lead portals?
Yes. Website forms and lead sources post into the BDC through signed connections, so each enquiry arrives with its source, a response clock and an owner.
Do we need an in-house BDC team to use it?
No. The BDC suits an in-house team, a shared team across a dealer group, or a managed BDC working on your behalf.
See BDC on your numbers.
A 30-minute walkthrough, shaped around how your dealership runs today.
Also in the platform
See it running in your dealership.
A live look at the platform against how your dealership runs today.
Help shape the platform as one of a small number of Australian pilot dealerships.
From trade-in to ready-to-sell, measured against a 72-hour target.